January 14, 2010 at 3:08 AM
THE LEADER BEFORE THE CHALLENGE OF (A) REPUTATION, (B) ‘CUSTOMER SERVICE’, AND (C) ETHICS IN EPIC TIMES! By Andres Agostini
One of the greatest risks – increasingly so in this wildest eons-streaming era – is the human factor, chiefly the wrongly over-empowered one. It is acknowledged that human beings are “flawed.” Flawed human beings are a function of flawed genetics of said human beings. If scientific and unimpeachable scientific truth is observed, then is significant the ensuing paradigm: “anything (anyone) operating ‘now’ is already obsolete and if not qualitatively upgraded (including the humans), it will grow more and more obsolete.”
Not too long ago a humanely humanitarian, Prof. Malcolm Knowles, Ph.D., heavily involved in education addressed at length about human obsolescence. While Dr. Bertrand Russell indicated: “I know of more people who’d rather die THAN THINK.” Before that Sir Francis Bacon stated, “HE THAT WILL NOT APPLY NEW REMEDIES MUST EXPECT NEW EVILS, FOR TIME IS THE GREATEST INNOVATOR.”
Flawed genetics of said human beings are a function of flawed composition and disposition of the atomic and sub-atomic arrangement of such genetics. And there we can go on towards a much better root cause (seeking the most minuscule granularity of the so-called “details”). In the final analysis, way too many people – in business or Main Street – have major problems of ethics and morality, structurally and in excelsis.
Can you imagine scientists with “flawed” morality making sophisticated and large-scale decisions in order to counter (institute countermeasures as per the applied omniscience and through the systems perspective) the immense existential perils posed by climate and geology globally, that is: on the face of Earth? If some of the most advanced nations failed in the Copenhagen summit about the global climate crisis, How can anyone – in his / her right mind – expect that simpler undertakings (such as an airline’s right customer service “strategy”) will work optimally? Really?
In many blogs and postings I have strongly suggested a solution to prominent representatives of the new high-tech and omniscience “deities” in the “Warped Passages” multiversed block. Ergo, Why don't we pull out a genes-re-engineered vaccine to fix the "gangster" gene cluster(s)?
It is NOT about optimum managers with “soft skills” making their customers feel at home. This is an immeasurable understatement if the “quid pro quo” exchange is left alone without first and foremost eradicating the actual root problem (incessantly, systemically, and systematically violation of principles, values, ethics, and morality in crescendo for Life). Even when scientists speak about phenotype, it is even beyond scientific proof that when genotypes are better the can sustain the “demands” of the environment, including those demands that damage a child’s life into an “unhealthy” adulthood.
If the global crisis of customer services (and for that matter of best-practiced leadership, management, and business), or the global crisis of geopolitics, climate, geology is acknowledged and cope with IN ACTUALITY, then it would have to be understood that all of that crises are a function of the GLOBAL CRISIS OF CORRUPTION, the mother of all crises.
The GLOBAL CRISIS OF CORRUPTION hugely propelled ubiquitously by the level of population and the ill-and-evil empowerment but pervasive and yet inexpensive technology of each one of the 750 billion souls on Earth.
There is not a facet in personal, professional, and organization life that has not been touched by the extreme empowerment of corruption. ANY MANAGEMENT PRESCRIPTION – THOUGH EXTREMELY INTERESTING – WILL RESULT IN AN ABSURD OVER-REDUCTIONISM.
Anything related to academia and relevant to non-fiction publishing, especially in times of open-ended online communications, must be a solemn act of profound meditation and long pondering as per my view, respectful of that of others. Subsequently, I like to add these luminary quotations for the thoughtful reader’s best consideration:
Sir Winston Churchill: "THE EMPIRES OF THE FUTURE ARE THE EMPIRES OF THE MIND."
Thomas Jefferson: "I PREFER THE STORIES OF THE FUTURE THAN HISTORY (PAST)."
Friedrich Wilhelm Nietzsche: "IS OUR FUTURE THAT LAYS DOWN THE LAW OF OUR TODAY?"